Please read the following terms carefully as by registering for Pride Unbound*London, you agree to be bound by these conditions. This is in addition to the Registration Terms which you also agree to abide by.

1. Valid, in date, photo ID must be presented upon arriving at the event otherwise entry to Pride Unbound*London will be refused.
2. You are responsible for maintaining the confidentiality of your account on the Registration System and your password. You should take all necessary steps to protect your account details and if you believe your account has become compromised, you should contact us immediately.
3. We will do our utmost to ensure availability and correctness of our website and registration systems. However, this cannot be guaranteed. We reserve the right to suspend access for repairs or maintenance and will assist within reasonable means to correct any errors in your Registration or account caused by any technical failure on our behalf.
4. We reserve the right to cancel your registration or refuse access to our website for any reason.
5. You are entitled to cancel your registration within ONE WEEK (7 days) of your full payment being confirmed and receive a full refund. If you wish to cancel after this time, we regret that we will be unable to offer you a refund, except in very exceptional circumstances at the full discretion of the Pride Unbound*London Registration Team and/or Directorate.
6. Neither Pride Unbound*London or Phantom Peak will be responsible for circumstances beyond reasonable control (including, but not limited to, acts of God, governmental authority, acts of war, or acts of terrorism) that make it illegal or impossible to hold the event. Therefore, Pride Unbound*London reserves the right to cancel its main event without warning. 
7. In the circumstances that the event is cancelled due to a valid impossibility occurrence, refunds will be settled proportionately.
8. We will protect the information submitted to us within the guidelines of the Privacy Policy as laid out on our website in accordance with the Data Protection Act.
9. If you are a sponsor, you also agree to allow us to publish your conbadge name in our Convention Book (ConBook).
10. You agree to allow us the right to reprint any image submitted through our registration system for the express purposes of customising your convention badge (ConBadge).
11. All registrations made through our system are reviewed by us for validity. If it is suspected that any of the information provided to us is fraudulent or incorrect, we reserve the right to refuse your registration.
12. Once approved, you have a limited time in which to make the full and complete payment of your registration fee. This time limit is subject to your selected method of payment and is displayed on your registration dashboard. This time period may change after approval as a result of changes to your payment method.
13. If you fail to pay within the time limit, you will be issued an e-mail reminder notice and your registration will be marked as Overdue. Once you are marked Overdue, your Registration may be cancelled at any time at the discretion of Registration staff.
14. If you pay for the cost of another attendee’s registration, the registration you have paid for is the property of the attendee named. Only the attendee named on the registration can request changes, cancellation or submit a refund request.
15. The closure of registration will be published with at least one week’s notice either via e-mail, on the Pride Unbound*London website or via the official Twitter account @PrideUnboundLDN. The closure of weekend tickets will be no later than 2 weeks prior to the convention. Registration may close earlier if tickets sell out before that time with no notice provided.
16. You may change your membership level after your initial registration as long as the request is sent via email to registration@prideunbound.uk before cut off for supporters upgrades or the close of registration. However, if we have received your payment, you will not be able to change to a cheaper membership level than you have already paid for.
17. You may transfer your registration to another person on a like-for-like basis any time before registration closes. To do this, both parties must contact the Registration Team to initiate the transfer. No refunds will be permissible on the registration once a transfer has taken place.
18. The convention badge (ConBadge) is your ticket to the convention. Your ConBadge must be visible at all times whilst you are in the convention space.
19. Your ConBadge remains the property of Pride Unbound*London until the end of that year’s convention. Pride Unbound*London reserves the right to ask you to return the badge to us due to breaches of the Code of Conduct. Please see the Code of Conduct for more details.
20. If you register for and pay for a Dealers’ Den table no refunds can be given. Except at the discretion of the Dealers’ Den team.
21. If you register for a space in our Dealers’ Den you agree to abide by our Dealer’s Den Terms and Conditions
22. The card processor Terms of Service apply to your payment if using the credit/debit payment option. These will be displayed at the time of payment.
23. The pricing of options are as displayed on the website. The pricing applying to your registration is displayed on the registration summary at the end of the registration process. In the event of an error in the pricing you will be contacted and advised of the correct price.
24. We reserve the right to vary pricing at short notice – however, the price on the registration summary page is the price you pay (Errors and & Omissions Exempt – see clauses 2 and 25).
25. All registration options, including room types and membership levels, are subject to availability.
26. Exclusive Convention Items (e.g. T-Shirt, Drinking Vessel, Tiered Sponsor Gifts etc) given to Membership Plus and Membership Supporter Tiers are gifts awarded in recognition of your support for the event, not additional items included in your purchase of membership. Gift items are subject to change if circumstances dictate. In the event of faults developing with these gifts Pride Unbound*London will only be able to replace them whilst existing stocks last unless responsibility is assumed by the supplier. Replacements will not be issued for damage caused by normal wear and tear.
27. Pride Unbound*London is not liable or responsible for any items of personal property left in convention spaces. This includes the changing room, Stage, Nightclub or any event space, any item you leave in these spaces is done so at your own risk.
28. If you choose options that are not available, you will be placed on a waiting list and kept up to date as to your options.
29. If you are on a waiting list, you can choose to wait for your choice to become available, or you can choose to change your registration options.
30. Pride Unbound*London is run by Puppy Pride CIC, which is a Community Interest Company established in the United Kingdom. Company number: 08610985. As such, the jurisdiction of the United Kingdom will apply. Associate membership of Puppy Pride CIC is included as part of every registration, beginning on the date that your registration is fully paid, and ending on the 31st July 2024.
31. Any changes to this agreement will be notified to you via your email address on your registration. You should inform us immediately if you wish to change your registered email address.